So How Does This Work?
You might be wondering just HOW we customize these for you, so let me explain how the process works.
To give you an example, think about a visit to your eye doctor. If you need glasses, you’ll get a custom prescription, pick out some frames, and then return a few weeks later to get your finished glasses.
Similarly, because SoundMolds are custom fit to your specific ears, we need an impression of your ear. So we’ll send you an impression kit (complete with instructions) that takes about 7-9 minutes, and then you simply pop the impressions in the mail with the postage-paid package in your kit.
There is a short period of about two weeks (or less!) from when we receive your impression to the shipping of your snug-as-a-bug earbuds. But trust me, it’s absolutely worth the minimal wait. Once you spoil your ears with these snuggly earbuds, you’ll quickly agree that it was one of the best decisions you’ve ever made.
And don’t worry - we not only send you detailed instructions on the whole process, but will also send you an easy-to-follow video showing you exactly what to do. Additionally, we’ll give you enough material to have three goes at it, so it’s pretty fool-proof. And if all else fails, we’ll have support staff on hand to help with any questions.
Also we keep your earprint on file! So if you’d like a second pair (or want to get a pair of custom ear plugs that we’ll be unveiling in the near future), ordering will be a snap - no impression necessary!